/* ============================================
   IT Helpdesk - Main Stylesheet
   Theme: Industrial/Utilitarian with sharp accents
============================================ */

@import url('https://fonts.googleapis.com/css2?family=JetBrains+Mono:wght@400;600&family=DM+Sans:wght@300;400;500;600;700&display=swap');

:root {
    --bg:        #0f1117;
    --bg2:       #181c27;
    --bg3:       #1e2335;
    --border:    #2a3050;
    --accent:    #3b82f6;
    --accent2:   #06b6d4;
    --danger:    #ef4444;
    --success:   #22c55e;
    --warning:   #f59e0b;
    --purple:    #8b5cf6;
    --text:      #e2e8f0;
    --muted:     #64748b;
    --card-shadow: 0 4px 24px rgba(0,0,0,0.4);
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
    font-family: 'DM Sans', sans-serif;
    background: var(--bg);
    color: var(--text);
    min-height: 100vh;
    font-size: 15px;
    line-height: 1.6;
}

/* ---- TOPBAR ---- */
.topbar {
    background: var(--bg2);
    border-bottom: 1px solid var(--border);
    padding: 0 28px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    height: 62px;
    position: sticky;
    top: 0;
    z-index: 100;
}
.topbar-brand {
    display: flex;
    align-items: center;
    gap: 12px;
    font-family: 'JetBrains Mono', monospace;
    font-size: 1rem;
    font-weight: 600;
    color: var(--accent);
    letter-spacing: 0.04em;
    text-decoration: none;
}
.topbar-brand .dot { color: var(--accent2); }
.topbar-right { display: flex; align-items: center; gap: 16px; }
.topbar-user { font-size: 0.85rem; color: var(--muted); }
.topbar-user strong { color: var(--text); }

/* ---- LAYOUT ---- */
.layout { display: flex; min-height: calc(100vh - 62px); }
.sidebar {
    width: 220px;
    background: var(--bg2);
    border-right: 1px solid var(--border);
    padding: 20px 0;
    flex-shrink: 0;
}
.sidebar-section { padding: 8px 16px 4px; font-size: 0.7rem; letter-spacing: 0.1em; color: var(--muted); text-transform: uppercase; }
.sidebar a {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 20px;
    color: var(--muted);
    text-decoration: none;
    font-size: 0.9rem;
    font-weight: 500;
    transition: all 0.15s;
    border-left: 3px solid transparent;
}
.sidebar a:hover { color: var(--text); background: var(--bg3); }
.sidebar a.active { color: var(--accent); background: rgba(59,130,246,0.08); border-left-color: var(--accent); }
.sidebar .icon { font-size: 1.1rem; width: 20px; text-align: center; }
.main { flex: 1; padding: 28px; overflow-x: hidden; }

/* ---- PAGE HEADER ---- */
.page-header { margin-bottom: 24px; }
.page-title { font-size: 1.5rem; font-weight: 700; color: var(--text); }
.page-sub { color: var(--muted); font-size: 0.88rem; margin-top: 2px; }

/* ---- CARDS ---- */
.card {
    background: var(--bg2);
    border: 1px solid var(--border);
    border-radius: 10px;
    padding: 20px;
    box-shadow: var(--card-shadow);
}
.card-title { font-size: 0.95rem; font-weight: 600; margin-bottom: 16px; display: flex; align-items: center; gap: 8px; }

/* ---- STATS ROW ---- */
.stats-row { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 16px; margin-bottom: 24px; }
.stat-card {
    background: var(--bg2);
    border: 1px solid var(--border);
    border-radius: 10px;
    padding: 18px 20px;
    position: relative;
    overflow: hidden;
}
.stat-card::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 3px;
}
.stat-card.blue::before  { background: var(--accent); }
.stat-card.cyan::before  { background: var(--accent2); }
.stat-card.green::before { background: var(--success); }
.stat-card.red::before   { background: var(--danger); }
.stat-card.orange::before{ background: var(--warning); }
.stat-label { font-size: 0.75rem; color: var(--muted); text-transform: uppercase; letter-spacing: 0.07em; }
.stat-value { font-size: 2rem; font-weight: 700; font-family: 'JetBrains Mono', monospace; margin-top: 4px; }
.stat-card.blue  .stat-value { color: var(--accent); }
.stat-card.cyan  .stat-value { color: var(--accent2); }
.stat-card.green .stat-value { color: var(--success); }
.stat-card.red   .stat-value { color: var(--danger); }
.stat-card.orange .stat-value{ color: var(--warning); }

/* ---- TABLES ---- */
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 0.88rem; }
th {
    text-align: left;
    padding: 10px 14px;
    font-size: 0.72rem;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: var(--muted);
    border-bottom: 1px solid var(--border);
}
td { padding: 12px 14px; border-bottom: 1px solid rgba(42,48,80,0.5); vertical-align: middle; }
tr:hover td { background: rgba(59,130,246,0.04); }
tr:last-child td { border-bottom: none; }
.ticket-num { font-family: 'JetBrains Mono', monospace; font-size: 0.8rem; color: var(--accent); font-weight: 600; }

/* ---- BADGES ---- */
.badge {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 999px;
    font-size: 0.72rem;
    font-weight: 600;
    letter-spacing: 0.04em;
    text-transform: uppercase;
}
.badge-open       { background: rgba(59,130,246,0.15);  color: var(--accent); }
.badge-in_progress{ background: rgba(245,158,11,0.15);  color: var(--warning); }
.badge-resolved   { background: rgba(34,197,94,0.15);   color: var(--success); }
.badge-closed     { background: rgba(100,116,139,0.15); color: var(--muted); }
.badge-hardware   { background: rgba(139,92,246,0.15);  color: var(--purple); }
.badge-software   { background: rgba(6,182,212,0.15);   color: var(--accent2); }
.badge-network    { background: rgba(245,158,11,0.15);  color: var(--warning); }
.badge-other      { background: rgba(100,116,139,0.15); color: var(--muted); }
.badge-high       { background: rgba(239,68,68,0.15);   color: var(--danger); }
.badge-medium     { background: rgba(245,158,11,0.15);  color: var(--warning); }
.badge-low        { background: rgba(34,197,94,0.15);   color: var(--success); }
.badge-admin      { background: rgba(59,130,246,0.15);  color: var(--accent); }
.badge-staff      { background: rgba(139,92,246,0.15);  color: var(--purple); }

/* ---- FORMS ---- */
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.form-grid.full { grid-template-columns: 1fr; }
.form-group { display: flex; flex-direction: column; gap: 6px; }
.form-group.span2 { grid-column: span 2; }
label { font-size: 0.82rem; font-weight: 600; color: var(--muted); letter-spacing: 0.03em; }
input[type=text], input[type=email], input[type=password],
select, textarea {
    background: var(--bg3);
    border: 1px solid var(--border);
    border-radius: 7px;
    color: var(--text);
    padding: 10px 13px;
    font-family: inherit;
    font-size: 0.9rem;
    width: 100%;
    outline: none;
    transition: border-color 0.2s;
}
input:focus, select:focus, textarea:focus {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px rgba(59,130,246,0.12);
}
select option { background: var(--bg3); }
textarea { resize: vertical; min-height: 100px; }
.file-upload-area {
    border: 2px dashed var(--border);
    border-radius: 8px;
    padding: 20px;
    text-align: center;
    cursor: pointer;
    color: var(--muted);
    font-size: 0.85rem;
    transition: border-color 0.2s;
}
.file-upload-area:hover { border-color: var(--accent); color: var(--accent); }
.file-upload-area input { display: none; }

/* ---- BUTTONS ---- */
.btn {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    padding: 9px 18px;
    border-radius: 7px;
    font-family: inherit;
    font-size: 0.88rem;
    font-weight: 600;
    cursor: pointer;
    text-decoration: none;
    border: none;
    transition: all 0.18s;
    white-space: nowrap;
}
.btn-primary { background: var(--accent); color: #fff; }
.btn-primary:hover { background: #2563eb; transform: translateY(-1px); }
.btn-success { background: var(--success); color: #fff; }
.btn-success:hover { background: #16a34a; }
.btn-danger  { background: var(--danger);  color: #fff; }
.btn-danger:hover  { background: #dc2626; }
.btn-ghost {
    background: transparent;
    color: var(--muted);
    border: 1px solid var(--border);
}
.btn-ghost:hover { color: var(--text); border-color: var(--accent); }
.btn-sm { padding: 5px 12px; font-size: 0.8rem; }

/* ---- ALERTS ---- */
.alert { padding: 12px 16px; border-radius: 8px; font-size: 0.88rem; margin-bottom: 16px; }
.alert-success { background: rgba(34,197,94,0.12); border: 1px solid rgba(34,197,94,0.3); color: var(--success); }
.alert-error   { background: rgba(239,68,68,0.12); border: 1px solid rgba(239,68,68,0.3);  color: var(--danger); }
.alert-info    { background: rgba(59,130,246,0.12); border: 1px solid rgba(59,130,246,0.3); color: var(--accent); }

/* ---- TICKET DETAIL ---- */
.ticket-detail-header {
    display: flex; align-items: flex-start;
    justify-content: space-between;
    flex-wrap: wrap; gap: 12px;
    margin-bottom: 24px;
}
.ticket-meta { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 6px; }
.timeline { display: flex; flex-direction: column; gap: 0; }
.timeline-item {
    display: flex; gap: 14px;
    padding: 14px 0;
    border-bottom: 1px solid rgba(42,48,80,0.5);
}
.timeline-dot {
    width: 32px; height: 32px;
    background: var(--bg3);
    border: 2px solid var(--border);
    border-radius: 50%;
    display: flex; align-items: center; justify-content: center;
    flex-shrink: 0; font-size: 0.9rem;
}
.timeline-content { flex: 1; }
.timeline-time { font-size: 0.75rem; color: var(--muted); margin-top: 3px; }

/* ---- LOGIN ---- */
.login-wrap {
    min-height: 100vh;
    display: flex; align-items: center; justify-content: center;
    background: radial-gradient(ellipse at 20% 50%, rgba(59,130,246,0.08) 0%, transparent 60%),
                radial-gradient(ellipse at 80% 20%, rgba(6,182,212,0.06) 0%, transparent 50%),
                var(--bg);
}
.login-card { width: 360px; }
.login-logo {
    text-align: center;
    margin-bottom: 28px;
    font-family: 'JetBrains Mono', monospace;
    font-size: 1.3rem;
    font-weight: 700;
    color: var(--accent);
    letter-spacing: 0.05em;
}
.login-logo span { color: var(--accent2); }

/* ---- PUBLIC FORM ---- */
.public-wrap {
    min-height: 100vh;
    display: flex; flex-direction: column;
    background: radial-gradient(ellipse at 70% 80%, rgba(59,130,246,0.07) 0%, transparent 55%),
                var(--bg);
}
.public-header {
    background: var(--bg2);
    border-bottom: 1px solid var(--border);
    padding: 18px 32px;
    display: flex; align-items: center; justify-content: space-between;
}
.public-content { flex: 1; display: flex; align-items: flex-start; justify-content: center; padding: 40px 20px; }
.public-form-card { width: 100%; max-width: 640px; }

/* ---- TRACK PAGE ---- */
.track-result { margin-top: 24px; }
.progress-bar-wrap { background: var(--bg3); border-radius: 999px; height: 8px; margin: 12px 0; }
.progress-bar { height: 8px; border-radius: 999px; background: linear-gradient(90deg, var(--accent), var(--accent2)); transition: width 0.5s; }

/* ---- UTILS ---- */
.text-muted { color: var(--muted); }
.text-accent { color: var(--accent); }
.mono { font-family: 'JetBrains Mono', monospace; }
.flex { display: flex; }
.gap-2 { gap: 8px; }
.gap-3 { gap: 12px; }
.mt-2 { margin-top: 8px; }
.mt-4 { margin-top: 16px; }
.mb-4 { margin-bottom: 16px; }
.flex-between { display: flex; justify-content: space-between; align-items: center; }
.empty-state { text-align: center; padding: 48px 24px; color: var(--muted); }
.empty-state .icon { font-size: 3rem; margin-bottom: 12px; }

@media (max-width: 768px) {
    .layout { flex-direction: column; }
    .sidebar { width: 100%; border-right: none; border-bottom: 1px solid var(--border); padding: 8px 0; }
    .form-grid { grid-template-columns: 1fr; }
    .form-group.span2 { grid-column: span 1; }
    .stats-row { grid-template-columns: repeat(2, 1fr); }
}